S O C A L   D R C   D I S P U T E   M E D I A T I O N   R E S O L U T I O N   G U I D E                                                                             

The new "Work Choices" Amendment came into effect in March 2006, and included a compulsory model dispute-resolution process that doesn't involve unions. Mediation and other ADR processes have been encouraged by the government as a better option than the services provided by unions. The government has realized the benefits of mediation to include the following:
  • Mediation is cost saving
  • Avoids polarization of parties
  • Is educative
  • Probes wider issues than the formal court system
  • Provides greater access to justice
  • Gives disputants more control over the dispute process
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