S O C A L   D R C   D I S P U T E   M E D I A T I O N   R E S O L U T I O N   G U I D E                                                                             

PROVIDING AN INTRODUCTION
When starting off a mediation session an introduction can set the vibe for the entire discussion. This being said, it is quite important to be detailed so both parties can start off on the same page regardless of their differences. There are multiple steps to be taken when making an informed introduction. Every mediator's introduction is different depending on what they decide to cover. These steps are usually included:
  • Introduction of mediators and parties
  • Words of encouragement
  • Explanation of the mediation process
  • Definitions of mediation and the mediator's role
  • Ground rule or communication guidelines
  • Confidentiality provisions
  • Caucus possibility
  • Signing the agreement to mediate
  • Asking for questions
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